Casa VerbaVolant is not a hotel, there is no reception and no self check-in is allowed. Check-ins are done in person by appointment to be agreed at least 24 hours before arrival in the indicated time slot (3pm - 7pm). It is absolutely not possible to check-in in the evening or during the night, not even in the event of changes to schedules or delays of flights, trains, etc.
The building has a lift. Casa VerbaVolant is not suitable for people with motor disabilities.
Pets are not allowed.
Free cot and high chair (on request).
Double beds cannot be separated.
Smoking is prohibited.
Only one set of keys will be provided per room or apartment.
At the end of the stay, the payment of the tourist tax will be required. It is equal to 4% of the amount of the overnight stay net of VAT per day per person for the first seven days (except exemptions). The tax cannot exceed €5 per person per day.
The minimum stay in the B&B rooms is two days, in the apartments three.
During the booking process, the system will offer a choice between two rates: "Standard" and "Non cancellable". In both cases, you will be asked to enter a credit card number (the credit card number will be recorded by the system but will not be visible to the site managers). The "Standard" rate allows cancellation up to 15 days before the arrival date. The cost of the stay will be charged on the 14th day before the arrival date and from that moment on it becomes a "Non cancellable". The "Non cancellable" rate gives access to a small discount, but the cost of the stay is charged at the time of booking.
The cost of the stay already charged will not be refunded for any reason (personal problems, flight cancellations, etc.). In the event that the credit card charging process is not successful, the booking will be automatically cancelled the day after the attempted charge.
It is not possible to organize parties, banquets and allow the entry of unregistered people as guests of Casa VerbaVolant. Rest hours are from 10pm to 8am the following day.
Casa VerbaVolant is located in the historic center, in the heart of the island of Ortigia, in a pedestrian area. Upon request, we will send you a PDF with comprehensive information on access methods and free and paid parking.